House At Work allows users to post projects online for highly qualified, pre-screened contractors to bid on.
To bring transparency and honesty to home services, remodeling, and contracting market while saving the customer time and money.
When you arrive at houseatwork.com click on the “Find Contractors” button in the center of the screen. Fill in the required information. Once complete, you will be asked to confirm your email and set your password. Upon successfully confirming your email and setting your password your project information will be forwarded to the appropriate contractors near you who will contact you if they are interested/available to do your project.
Depends on the Membership Tier. Free Tier allows up to 3 specialties, Bronze Tier allows up to 10 specialties, Silver Tier allows up to 25, and Gold Tier gives unlimited specialties.
Some of our contractors are able and willing to do this kind of work. To solicit proposals from contractors on our site click on “Find Contractors”, fill in the required info, confirm your email address, and the appropriate contractors will contact you for additional details.
Yes! Go to “Search Contractors” at your navigation page to browse contractor’s profiles. When you see the detailed view of a contractors profile you will see on the left hand side “Invite to Bid”. If you click on this button you will see all active projects you have associated with your account. Click on the project you want that particular contractor to bid on and they will receive a notice requesting them to bid.
When this happens it is usually due to one or more of the following reasons: 1) there are not many contractors near you who specialize in what you need done, 2) the contractors who do specialize in what you need done are too busy to take on additional projects, and/or 3) it is a small project and contractors who specialize in what you need done are too busy with larger projects.
Click on the bid placed by that contractor and it will display all the bid information. You will also see a “Message” button on there as well. Click on the message button and send it.
Currently, no. If you have problems with a contractor on our site we encourage you to leave reviews.
Yes you can! You may post your own projects on House At Work for either your own home or solicit member contractors to submit proposals for jobs you have as subcontractors.
Please click on “Report Post” or “Report User” from which you will be directed to a web form from which you can describe what you find inappropriate or offensive. We recommend that you give us as many details as possible in regards to the post so we may quickly find and address the issue in a timely manner.
-Do not pay a contractor the entire price of the project upfront. Set a payment schedule with milestones that you both agree too and have this in writing. -Ensure your contractor has up to date liability and workers compensation insurance as well as appropriate licenses before starting work. They should be able to provide proof of this to you in a timely manner. -Be sure to get the scope of work for your project in writing. If you have to make any changes to your project while work is being done, get those changes agreed to in writing between you and the contractor doing the work. -Bids that are unusually low could be an indicator of lower quality work and materials.
There are no upfront, per-lead fees to the contractor. We also do not charge for bids. We offer different tiers of annual membership where you can increase your service area and specialties you service for an additional annual membership fee.
Gold Tier: $500 a year, be informed of leads related to an unlimited amount of specialties within 100 miles of work address Silver Tier: $250 a year, be informed of leads related to 25 specialties within 20 miles of work address Bronze Tier: $125 a year, be informed of leads related to 10 specialties within 10 miles of work address Free Tier: Available to all accredited contractors, be informed of leads related to 3 specialties within 5 miles of work address
Once you have awarded your project to the contractor you need to cancel your project so you do not keep getting bids/inquiries on it.
Before you can cancel association with a particular property, you must first close out all of the active projects you currently have for that property.
Only screened contractors are able to view your projects. This is to ensure quality control in terms of the bids you receive and to protect against potential fraud.
Please click on the “Help” icon in the footer of each web page and describe in as much detail as possible what the problem is. We will do our best to get back to you within 48 hours.
Go to the contractor’s profile and go to the bottom of the screen. You will see a “write a review” area where you can rate the contractor and write a description. Only registered users can write reviews on contractors.
Sometimes no matter how hard we try, something goes wrong. We understand this, but we do not take down reviews unless they are racist/hateful or offensive in nature, incite violence, or are in violation of our terms of service. We do this in order to maintain an unbiased, crowd-based review system, which we feel increases transparency. You have the option to respond to all reviews placed on your profile.
Several things will help improve your chances of winning projects: Immediately respond to leads: As the saying goes, “first to contact, first to contract”. The first contractor to contact a lead has a significantly higher chance of getting the job. Contact every lead, big or small: Many leads for small projects can often lead to much bigger work in the future. Build a good relationship with a customer over a smaller project and they will likely keep you in mind when they have a bigger one. Follow up after initial contact: Following up after the initial contact with a lead can turn the lead into a good prospect. Just like you, many users that post projects on our site are very busy with everything going on in their lives and may forget to return your first message. Increase the number of specialties you service: Each tier of membership allows contractors a maximum amount of specialties that they can receive leads for. Check to see if your profile has the maximum number of specialties that you are proficient in with respect to your membership tier. Check your email often: Notifications of new leads in your area get sent to you via email. Check the email that you have associated with your account regularly so you can reply to leads as quickly as possible. Detailed Profiles: The more detailed your profile content, the more likely a user will choose you to bid on your project. Include pictures of past projects you have completed. Your profile should let potential customers get a good idea of what kind of company you are and whether you would be a good fit for them. Disclose any insurance, bonding, and licenses you have. Ratings: Have past clients rate you and leave comments to attest to your quality of work, price, attitude, etc. Your account is not active yet: If you are not sure whether your account has been activated contact us at contactus@houseatwork.com and we can help you out.
Click on the “Find Leads Near You” tab on your navigation page to browse local projects up for bid that match your specialties. You will also be notified of leads matching your specialties via email. If you have any questions reach out to us at contactus@houseatwork.com.
There could be several reasons for this: -There are currently no projects up for bid that match your specialties. -We have not yet expanded into your area yet. -You need to increase the distance in your search. To do this increase the distance toggle bar all the way to the right.
No, they will not. They will see a map with pins in it, each representing a project. These pins are posted in the middle of the zip code you provided when you posted your project in order to ensure privacy.
Send a message to the user by clicking on “Message Listing Owner” and make the appropriate arrangements. If the user provided a phone number, feel free to reach out to them in the manner in which they prefer (either direct phone call or text).
