This policy details how data about you is collected/used/disclosed when you use or access www.houseatwork.com (the “Site”) and any related applications on any device and the internet-based services, features, content and functionality that we provide (together, “Services”) or otherwise interact with House At Work (the “Company,” “we,” “us,” or “our”). If we update it, we will revise the date, place notices on House At Work if a change is material, and/or obtain your consent as required by law.
House At Work collects information on you in various ways, such as, by your voluntary submissions, participation in services provided via the Site and Services, from third parties with your consent, and through ‘cookies’ and other tracking technology. House At Work collects the following information:
“Personal Information” refers to information that tells us specifically who you are, such as your name, phone number, email, postal address, and possibly information relating to certain support or customer service issues. In many cases, we need this information to provide to you many of the services that you may have requested.
Submission of Reviews, Ratings, and Comments
We collect information that you voluntarily provide as part of our Site and Services, including messages, posts, comments, responses, reviews, and ratings you submit through the Site and Services, (“User Generated Content”). House At Work may in our sole discretion share your User Generated Content with others such as your business reviews. If you do not want certain information shared with others, you should not submit User Generated Content, or should not submit User Generated Content that contains information or Personal Information you do not want shared in this manner. Once you have submitted User Generated Content, we reserve the right to publish it in any medium to others.
We may collect general, non-personal, statistical information about the use of the Site and Services, such as how many visitors visit a specific page on the Site, how long they stay on that page, and which hyperlinks, if any, they click on. This information represents a generic overview of our users, including their collective viewing habits, and allows us and other third parties to modify information, promotions, offers and/or discounts on products and services based on user traffic and behavior. We collect this information through the use of technologies such as ‘cookies’ and web beacons, which are discussed in greater detail below. We collect this information in order to help enhance the Site and Services to make for a better visitor experience.
Third Party Information
We may supplement information you provide to us with information from other sources, such as information to validate or update your address, payment card or other demographic and lifestyle information. We use this information to help us maintain the accuracy of the information we collect, to enable us to provide our services, to target our communications so that we can inform you of products, services and offers that may be of interest to you, and for internal business analysis or other business purposes consistent with our mission.
Other Tracking Technologies
Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our Site and Services are accessed. An IP address is a number that is automatically assigned to your computer whenever you are surfing the web. Web servers, the computers that ‘serve up’ webpages, automatically identify your computer by its IP address. The Site and Services may also use technology called “tracer tags”. These may also be referred to as “Pixels”, “Clear GIFs” or “Web Beacons”. This technology allows us to understand which pages you visit on our Site and other ways you interact with our Site and Services. We use these tracer tags to help us optimize and tailor our Site and Services for you and other users of our Site and Services. We may link the information we record using tracking technologies to Personal Information we collect.
Use of Information
The information House At Work collects is used in a variety of ways, including:
to connect users with other users for referrals of contracting services;
to improve the Site and Services;
to optimize third-party offers of products and/or services;
to verify the legitimacy of reviews and ratings;
to notify you about updates to the Site and Services;
to let you know about products, services, and promotions that you may be interested in;
to get reviews and ratings;
for our marketing purposes;
to provide services, including personalized or enhanced services, requested by you;
internal business analysis or other business purposes consistent with our mission; and
to carry out other purposes that are disclosed to you and to which you consent.
2. Data we use to provide/improve our services and/or combat fraud/abuse:
data you post on House At Work, or send us directly or via other sites. Please do not post private data.
data you provide (e.g. email address, name, address, phone, fax, photos, tax ID).
web log data (e.g. pages viewed, access times, IP address, HTTP headers).
data collected via cookies (e.g. keyword searches and “favorites” lists).
data about your devices (e.g. screen size, DOM local storage, plugins).
data from 3rd parties (e.g. phone type, general location derived from IP address).
3. Data we store:
data as long as needed for our business purposes and/or as required by law.
project history for properties in our database.
We make good faith efforts to store data securely, but make no guarantees that our Site and Services won’t be hacked.
You may access and update certain data about you by logging into your account and editing your profile.
4. Circumstances in which we may disclose user data:
to other users in order to connect users of House At Work who are seeking referrals for their contracting services.
to vendors and service providers (e.g. payment processors) working on our behalf.
to respond to subpoenas, court orders, or other legal process.
to protect our rights, property, or safety, or that of our users or the general public.
with your consent (e.g. if you authorize us to share data with other users).
in connection with a merger, bankruptcy, or sale/transfer of assets to another company.
in aggregate or summary form, as long as it cannot reasonably be used to identify you.
5. Children’s information
The Services are not intended for use by children under 13 years of age. No one under age 13 may provide any personal information to or through the Services. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].
6. Your choices about receiving communications
We may send you e-mail about your account and in response to your questions. We may also send you e-mail with information and/or special offers about products and services that may be of interest to you, unless you indicate you do not want to receive them. This option applies to promotional e-mail only, as we may find it necessary to send you e-mail relating to your account, order, product or pricing changes.
During registration you can choose whether you would like to receive promotional e-mails from us and our partners. If you want to change your preferences, you can edit your profile to change your e-mail communication settings. Promotional e-mail that you receive from us will tell you how to decline receiving future promotional e-mail. For additional information about declining e-mails from us, you may send your inquiries to [email protected].
7. Third Party Links
The Services may contain links to and from other websites and we are not responsible for the privacy practices of those websites. We encourage you to review the privacy practices of those websites.